SUNNET-CTS AI Chatbot Development

AI chatbots that answer, qualify and route real business enquiries.

We design and build website chatbots, AI assistants and WhatsApp-ready enquiry flows that help customers get answers faster while your team receives cleaner lead details.

AnswerService FAQs, product questions, pricing direction and basic support.
QualifyCollect customer needs, contact details, budget, timeline and page source.
HandoverSend structured enquiries to WhatsApp, email, CRM or your sales team.
Hi, I can help you choose the right service.
I need a website and ecommerce enquiry system.
Great. I will collect your details and send them to the team.
Website AssistantGuide visitors through services, FAQs and enquiry steps.
Lead QualificationAsk the right questions before your team replies.
WhatsApp HandoverMove the conversation to WhatsApp with clean details.
🤖
Chatbot flow readyAnswers, lead capture and team handover connected in one path.
Chatbot Services

Build an AI assistant around your real website, services and sales process.

A good chatbot is not only a pop-up box. It needs the right conversation flow, business rules, enquiry questions, handover method and improvement plan.

💬

Website AI Chatbot

A helpful assistant for service pages, ecommerce pages, landing pages and contact pages.

  • FAQ response flow
  • Service guidance
  • Mobile friendly chat path
🎯

Lead Qualification Bot

Ask useful questions before handover so your team receives better enquiry details.

  • Name and contact details
  • Service requirement
  • Budget, timeline and notes
🟢

WhatsApp Chatbot Flow

Move interested visitors into WhatsApp with pre-filled, structured messages.

  • WhatsApp CTA logic
  • Page source tracking
  • Sales team handover
📚

Knowledge Base Setup

Prepare the content foundation so the assistant understands your services, policies and FAQs.

  • FAQ preparation
  • Service answer structure
  • Fallback response planning
🔗

CRM & Sheet Integration

Send chatbot leads into a simple pipeline, Google Sheet, email alert or CRM workflow.

  • Lead data fields
  • Team notification
  • Follow-up status support
📊

Analytics & Improvement

Review questions, missed answers and conversion points to improve the chatbot over time.

  • Conversation insights
  • Lead quality review
  • Content improvements

Chatbot build options

Choose the level based on your business stage. Small sites can begin with guided FAQ chat, while ecommerce and service teams can move into lead qualification and CRM handover.

NeedBest chatbot directionBusiness valueIntegration path
Basic website enquiriesFAQ + service guidance chatbotReduce repeated questions and guide visitors fasterWebsite chat + WhatsApp button
Service business leadsLead qualification chatbotCollect cleaner customer requirements before sales callWhatsApp, email, Google Sheet or CRM
Ecommerce supportProduct, order and support assistantHelp shoppers with product selection and basic support routingStore pages, product FAQs and team handover
Growing company workflowAI assistant + automation flowConnect enquiry capture, routing, follow-up and reportingCRM, dashboards, alerts and automation tools
Build Workflow

Conversation design first. Technology second.

We map customer questions, sales stages, service rules and handover logic before setup. This gives you a chatbot that supports your actual business process instead of giving random answers.

01Question mapping
02Chat flow design
03Launch and refine
01

Audit Website and Enquiries

We check your services, existing forms, WhatsApp flow, customer questions and lead handling process.

02

Design Chatbot Script

We prepare greetings, question branches, service guidance, fallback answers and data collection fields.

03

Connect Handover

We connect the bot to WhatsApp, email alerts, Google Sheets, CRM stages or your selected support flow.

04

Test and Improve

We test on desktop and mobile, review common questions, and improve prompts, answers and lead quality.

Chatbot Plans

Start with a focused assistant, then expand into CRM and automation.

We can build a simple chatbot for enquiries first, then improve it with knowledge base content, WhatsApp handover, CRM tracking and reporting.

Starter

FAQ Chatbot

Best for small websites that need faster answers for common questions and service guidance.

  • Website chatbot placement
  • FAQ and service response structure
  • Basic enquiry capture
  • WhatsApp handover button
  • Mobile responsive setup
Advanced

AI Assistant System

Best for companies that want chatbot, knowledge base, automation and reporting connected together.

  • Knowledge base preparation
  • Multi-page chatbot logic
  • CRM / sheet / email workflow
  • Dashboard and report direction
  • AI SEO and content workflow support
  • Ongoing improvement roadmap

Where the chatbot adds value

This visual helps explain the page: a chatbot supports visitors first, then improves lead quality, handover, follow-up and reporting as the system grows.

Visitor guidance
92%
Lead capture
86%
Team handover
78%
CRM workflow
70%
Reports and insights
64%
Start Chatbot Development

Send your website and chatbot requirement.

Tell us your business type, website link, main customer questions and what should happen after the chatbot collects a lead.

Website AI chatbot
WhatsApp lead handover
CRM and automation path

AI Chatbot Inquiry

Complete this and send directly through WhatsApp.

Or message directly: +94 772 63 43 63